The Area Manager – Charleston will be the on-the-ground leader of Summit Coffee’s brand and culture in the Charleston market. This person will be responsible for overseeing the performance, people, and daily operations of our three Charleston retail cafés, supporting and developing Café Managers, and ensuring that each location delivers an exceptional hospitality-first experience.

Key Responsibilities
• Lead and support Café Managers across Summit’s three Charleston cafés, ensuring operational excellence.
• Serve as a culture carrier for Summit Coffee, modeling hospitality-first service.
• Support the Summit brand in Charleston beyond the cafés, including events, partnerships, and wholesale coffee relationships.
• Drive financial performance including labor management, cost controls, and revenue growth.
• Build, coach, and retain high-performing retail teams.
• Support hiring, onboarding, training, and staff development.
• Ensure standards of product quality, customer service, cleanliness, and execution.
• Work independently to troubleshoot challenges and support rapid growth.
• Foster strong communication between Charleston cafés and headquarters.
• Travel periodically to Davidson, NC for training and company events.

Who We’re Looking For
• Experienced in retail or hospitality operations (multi-unit preferred).
• Relentlessly optimistic and solution-oriented.
• Hospitality-driven, passionate about creating joyful experiences.
• Curious, growth-minded, and eager to improve systems.
• A natural leader who inspires confidence and builds strong teams.
• Comfortable working independently and representing Summit in a new market.

Requirements
• 3+ years of retail, food & beverage, or hospitality leadership experience.
• Strong communication and team development skills.
• Ability to manage schedules, budgets, and workflows.
• Proficiency with business tools (POS, scheduling, inventory).
• Flexibility to work weekends or variable hours.
• Must live in or be willing to relocate to Charleston.
• Valid driver’s license and ability to travel.

To apply, go to summitcoffee.com/careers and fill out the application for "Area Manager (Charleston Market)!"